Crafting a Standout Customer Experience

Crafting a Standout Customer Experience

SPOILER ALERT: Not having a customer experience strategy still results in an experience – just not one you’re likely to be proud of. Like your brand, your customer experience exists in your buyers’ minds. Their perception of whether or not your process is enjoyable,...
More! Success Stories: Brand New Brand

More! Success Stories: Brand New Brand

When I launched my Brand New Brand course for the first time back in October 2015, my main goal was to help more dreamers and do-ers at a lower price point, and with less one-on-one involvement. It’s my program for those just getting started and whose businesses...
Growth Hacks for Your Best Brand

Growth Hacks for Your Best Brand

Building a meaningful, cohesive brand requires a lot of decision making… and despite what our egos may sometimes tell us, we can’t be always be right. No matter how many articles you read or brains you pick, you’ll still be left with situations that vary from business...